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Case StudyPrimary Care Practice

Atlas Family Medicine

67% faster patient intake, with no-shows down 28% inside 90 days

67%
Faster intake process
28%
Fewer no-shows
4.8/5
Patient satisfaction

The Challenge

Phone-based scheduling created 48-hour hold times, double-bookings, and a 22% no-show rate. Front desk staff buried in manual intake instead of patient care.

The Solution

A CRM and AI automation engagement, similar in shape to our advisory work: HIPAA-aware patient CRM, online scheduling with automated reminders, digital intake forms, and automated follow-up workflows. New patient inquiries responded to within minutes.

A high-volume family practice losing patients to phone bottlenecks and a 22% no-show rate. We replaced manual intake with a HIPAA-aware system: digital forms, online scheduling, and automated reminders, all live in 90 days.

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"Our front desk finally has time to focus on patients in the office. The scheduling system alone paid for itself in the first month."

Dr. Sandra Okeke, Owner, Atlas Family Medicine

Every engagement starts with a free proof of concept

See exactly what we would build for your practice before you commit to anything. You keep every asset we build.